Order Information


Hey you gorgeous babes ! Here's what to expect ! 

Once your order, lead time is apprx a month , depending on order size . I know this can sound like a lot, but due to order volumes at this time, this is usually the wait time. We are working on getting it lower.  As all items are handmade to order, this is a factor, but it also makes it worth it !

Do you need your order faster? No problem !

Please contact us PRIOR to ordering so we can discuss rush options ! We have options including next day, a week or less or others as well ! 

If its a one week or less rush , it is 19.99$ per item 

If its a next day (We cannot always guarantee this so it must be approved before ordering) is it 29.99$ per item

Need it in a couple weeks but definitely before a month, it is 9.99$ per item

Shipping Fees will depend on your location, we have Tracked Ground (default option for all orders), Express worldwide and Priority Next day for Canada and US, and Priority Two day for International 

 

I WANT TO PLACE A RUSH 

Please Email HeyBabe@ottiliacollection.com

-Please include your name

-The items you want to order 

-The country shipping to 

-The date needed by

-Sizes

EXCHANGE POLICY 

All sales are final.

We will accept exchanges on regular priced merchandise within 1 week of receiving the item, in original unworn condition , tags on. 

Regular priced items can be exchanged for another style, or for a credit.

Sale / discounted items can be exchanged for a different size only. 

HOLIDAY SALES- Labor Day, Boxing Day, Christmas sale and Black friday sales, - FINAL SALE, NO returns/ exchanges. 


Please note that we no longer exchange and give credits for customized orders. If you wish to place an order for a custom bottom or top once received for any reason we cannot exchange this item.

 

To inquire about an exchange : HEYBABE@ottiliacollection.com